Privacy Policy
This Privacy Policy describes how ABDOLLAHI FBA LTD, operating as Maple and Vale (“we”, “us”, “our”), collects, uses, and discloses personal information when you visit or make a purchase from our website (the “Site”).
We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws where applicable.
1. Personal Information We Collect
When you place an order or attempt to make a purchase through the Site, we collect personal information necessary to process your transaction and provide customer support. This may include your name, billing address, shipping address, email address, phone number, and payment-related details.
When you browse the Site, certain technical information may be collected automatically, such as your IP address, browser type, device information, and operating system. This information helps us operate, secure, and improve the Site.
If you choose to subscribe to marketing communications or otherwise provide consent, we may use your email address to send updates, promotions, or information about new products. All marketing communications are sent in compliance with Canada’s anti-spam legislation (CASL), including unsubscribe options where required.
2. Consent and Your Choices
Providing Consent: When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery, you consent to the collection and use of that information for those specific purposes. Under Canadian law, consent must be meaningful, meaning you can understand what information is collected and why.
If we intend to use your personal information for a secondary purpose, such as marketing, we will obtain express consent when required or provide a clear opportunity to opt out where permitted by law.
Withdrawing Consent: You can withdraw your consent at any time, subject to legal or contractual limitations and reasonable notice, by contacting us at info@mapleandvale.com.
Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate, subject to limited legal exceptions.
3. Disclosure of Personal Information
We may disclose personal information if required to do so by law, regulation, court order, or other lawful request, or if you breach our Terms of Service.
4. Shopify Platform
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services.
Your data is stored through Shopify’s data storage systems, databases, and general Shopify applications. Shopify stores data on secure servers protected by safeguards such as firewalls.
Payment transactions are processed through Shopify’s payment gateways. Payment card information is encrypted and handled in accordance with PCI DSS standards. Transaction data is retained only as long as necessary to complete your purchase and meet legal or business requirements.
You can review Shopify’s policies here:
5. Third-Party Service Providers
We work with third-party service providers such as payment processors, shipping partners, analytics providers, and customer support tools. These providers may access personal information only as necessary to perform services on our behalf.
Each third-party provider has its own privacy practices. We recommend reviewing their privacy policies to understand how your information is handled.
Some service providers may process or store personal information outside Canada. In such cases, your information may be subject to the laws of the jurisdiction in which it is processed.
This Privacy Policy does not apply to third-party websites or services accessed through links on our Site.
We may use analytics tools such as Google Analytics to understand how visitors interact with the Site and to improve functionality and performance.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, taking into account the sensitivity of the information.
Payment-related information is protected using encryption and secure transmission technologies consistent with industry standards and PCI DSS requirements.
No method of transmission over the internet or electronic storage is completely secure. However, we take steps designed to reduce risk and will take additional measures as required by law if a security breach creates a real risk of significant harm.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enable core Site functionality, remember preferences, analyze traffic, and improve your browsing experience. Cookies may also be used to measure advertising effectiveness.
Most browsers automatically accept cookies, but you can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling certain cookies may affect Site functionality.
Where applicable, you may also manage cookie preferences through a consent banner or cookie settings tool displayed when you visit the Site.
For additional information about Shopify-related cookies, please review the Shopify Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements. Updates take effect when posted on this page.
If we make material changes, the revised policy will be published here so you can review how personal information is collected, used, and shared.
If our business is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.